What Shipping Methods Are Available?
We offer reliable standard and express shipping options for all orders. The available methods will be displayed at checkout, allowing you to choose the one that best suits your needs.
Do You Ship Internationally??
Yes, we proudly ship worldwide. International shipping charges and delivery times may vary depending on your location. You can view estimated costs during checkout.
How Long Will It Take To Get My Package?
Orders are typically processed within 1–3 business days. Delivery within Pakistan usually takes 3–5 business days, while international orders may take 7–15 business days depending on customs and courier services.
What Payment Methods Do You Accept?
We accept a variety of secure payment methods including Credit/Debit Cards, Bank Transfers, and Cash on Delivery (available only within Pakistan). International customers can pay securely via credit/debit card or other online payment gateways provided at checkout
Is Online Payment Secure?
Yes, your security is our priority. All transactions are processed through trusted and encrypted payment gateways, ensuring your personal and financial details remain fully protected.
Do You Offer Cash on Delivery?
Yes, Cash on Delivery is available for customers within Pakistan. Please have the exact amount ready at the time of delivery, as couriers may not always carry change.
How Can I Place an Order?
Placing an order is simple. Browse our collection, select your preferred items, choose the right size and color, and click Add to Cart. Once ready, proceed to checkout and complete your purchase using the available
Can I Modify or Cancel My Order After Placing It?
If you need to make changes or cancel your order, please contact us immediately at info@aljannahglobal.com. Orders that have already been processed or shipped cannot be modified or canceled.
How Do I Know My Order Was Confirmed?
Once you complete your purchase, you will receive an order confirmation email with your order details. If you don’t see it in your inbox, please check your spam or promotions folder.
What Is Your Return Policy?
We accept returns within seven (7) days of delivery. Items must be unused, unwashed, and returned in their original packaging with all tags attached. Products that do not meet these conditions will not be eligible for return.